Focus Agency

Media. Creative. Spaces

Credit Controller - Hybrid

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Overview

  • Job Title: Credit Controller
  • Reporting to: Management Accountant
  • Department: Accounts
  • Location: Essex
  • Job Type: Hybrid
  • Direct reports: None

You will be an integral part of the team responsible for maintaining an efficient and accurate finance function for the Focus Agency Group. You will be responsible for credit control within the team. This will include coordinating the debts of existing creditors, manging all monies owed to Focus. You will handle the collection of finances and the resolution of account queries and raising sales invoices and issuing credit notes. It is vital to build and maintain close relationships with all customers, to ensure the smooth running of accounts and encourage timely collection of payments.

Job responsibilities

  • Timely and effective collection of all debts and customer payments.
  • Maintaining regular contact with clients to ensure invoices are clear for payment.
  • Resolving queries both internally and externally around outstanding invoices to ensure a speedy resolution.
  • Liasing with the departments to assist in resolving outstanding invoices and payment issues.
  • Reconcile accounts.
  • Preparing reports for the Managing Directors and Head of Management Accountants.
  • Keep administration systems up-to-date and prioritise good housekeeping practices. This includes archiving old files and maintaining accurate client details.
  • You will be expected to carry out any other duties that may reasonably be required in line with your main duties.
  • Ensure the team maintains and updates Synergist with accurate and current information, including client details.
  • Follow server file management protocols in alignment with company procedures, maintaining a systematic approach to data organisation.
  • Maintain and update administration systems as necessary, advocating for good housekeeping practices including the regular archiving of old files. Ensure that the team consistently fulfils these duties.
  • Lead by example and ensure the team is aware and compliant with company policies, procedures, and instructions at all times, upholding the highest standards of professional conduct.
  • Ensure that the team is well-informed and compliant.
  • Undertake any additional duties that may reasonably be required in line with your main responsibilities, demonstrating flexibility and adaptability in responding to evolving needs.

Person specification

  • A related accountancy qualification would be desirable. Level 3 AAT would be desirable
  • Proven credit control experience is essential.
  • Strong understanding of the workings of an office/agency environment.
  • Experience working in a fast-paced environment.
  • Documented success in team management.
  • Highly proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and Teams
  • Exceptional interpersonal skills, coupled with outstanding verbal and written communication capabilities.
  • Strong aptitude for writing, grammar, and proofreading.
  • Expertise in effectively prioritising and managing your own time, and team tasks across multiple clients in a fast-paced environment.
  • Ability to with minimum supervision on collection of overdue accounts.
  • Excellent planning and organisational abilities.
  • Exceptional presentation skills.
  • Familiarity with GDPR and pertinent legislation.
  • Thrives under pressure to meet client demands.
  • Ability to establish and maintain good client relationships, both internally and externally.
  • Calm, confident manner to handle potentially uncomfortable conversations.
  • Highly ambitious and driven individual with a proven ability to propel a department forward.
  • Commitment to working efficiently and accurately.
  • Equally adept at collaborative teamwork and self-motivated independent work.

Equal Opportunities employer

Focus is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate on the basis of race, colour, nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age, or any other ground on which it is or becomes unlawful to discriminate under the laws of England, Wales and Scotland. All employment is decided on the basis of qualifications, merit, and business needs.

Before you apply

At the Focus Agency Group, we’re committed to being the best.

Our team is made up of highly skilled professionals who possess not only a deep understanding of our clients’ requirements, but also an innate grasp of the ever-evolving digital landscape.

We value creative minds and believe in providing our team members with stimulating projects and the opportunity to work alongside leading figures in the digital industry. As part of our commitment to professional development, we offer tailored training to empower our team to stay ahead of the curve.

When you join the Focus Agency Group, you’ll be embarking on an exciting journey where your expertise will be nurtured, your ideas will be valued, and your career will thrive.

  • Please ensure you submit an up-to-date CV.
  • If the position you’re applying for requires a portfolio, we kindly ask you submit or share a link to showcase your work.
  • You must have the right to work in the UK.
  • You must be within commutable distance of your designated office.

Frequently asked questions

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Do you offer remote or hybrid working?

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Do you offer work experience, apprenticeships or graduate opportunities?

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