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About us

We’re a team of creative thinkers, strategic media buyers, brand builders, placemakers and experience generators. Our offices In Essex, London, and Manchester are vibrant hubs where our team thrive on their shared passion for consistently delivering exceptional results to our clients.

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Our Story

At Focus, we’re all about the big picture of your business. As creative marketing experts we’re adept at creating powerful brands, attention capturing campaigns, and designing real-world experiences that move people.

From humble beginnings as a small marketing agency, we built a reputation for delivering results by using our intuition and insight to develop creative ideas. Today, with over 20 years of experience across multiple industries, we understand the unique challenges and opportunities that each industry presents.

Our talented team of creative individuals, who have been integral to the growth and success of the Focus we are today, utilise this knowledge to help you achieve your marketing goals.

Whether it’s crafting captivating customer experiences or fine-tuning individual steps along their journey, we handle every aspect with expertise and precision.

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Red illuminated sign on a backdrop of artificial plants

Meet the team

James Mercer


Samantha Mercer

Chief Executive

Ben Tucker

Managing Director, Spaces

Sarah Riley

Managing Director, Creative

Nicole Eve

Managing Director, Build to Rent

Jason Riley

Group Creative Director

James Mitchell

Group New Business Director

Andrea Pisani

Operations Director, Spaces

Louis Moreline

Project Director, Spaces

Rachael Hudson

Creative Director, Creative

Alistair Huxley

Head of Video, Creative

Ruth Aggiss

Director of Digital, Creative

Danielle Sewell

Head of Design, Spaces

Michalis Sarafidis

Digital Director, Media

Chris Liffen

Client Services Director, Media

Declan Leavy

Head of Social Media, Creative

Frankie Iannuzzi

Interim Head of Design, Spaces

Chelsea Christian

Client Services Director & Head of Operations, Creative

James Love

Client Services Director & Head of New Business, Creative

Shannon Attewell-Hughes

Client Services Director & Head of Training, Creative

Bella Rushmer

Account Director, Creative

Chloe Maynard

Account Director, Creative

Jess Cutler

Account Director, Spaces 

Armani Menditta

Account Director, Creative

Brett Cutbush

Account Director, Spaces 

Jess Bullen

Account Director, Creative

Jordon Cooper-Siddall

digisuite™ Project Manager, Creative

Awards, Accreditations & Partners

First Time Buyer Readers' Awards 2022 Logo

Highly Commended
Best Show Home
Optivo with Focus, Home X

Winner of the 2021 Housebuilder Awards Logo

Best Marketing Initiative
Catalyst & Focus
Time for a place of your own

Winner of the Property Marketing Awards 2021 Logo

Best Branded Space Design
Focus for Telford Homes
Gallions Point Marketing Suite & Residents’ Lounge

Logo for the National Housing Awards

Best Creative Agency

The UK Apartment Association Logo
Google Partner Badge
Home Builders Federation Logo
Design Business Association Logo
SMAS Health & Safety Registered Logo
The Society of British & International Interior Design Logo
Brave Futures Logo
Essex & Herts Air Ambulance Logo
Colchester foodbank logo
Hackney Foodbank Logo