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Media Account Executive - Hybrid


  • Job Title: Media Account Executive
  • Reporting to: Account Managers
  • Department: Client Services – Media
  • Location: London
  • Job Type: Hybrid
  • Direct reports: None

As a Media Account Executive, you will be a key member of our Client Services team, supporting the Account Director and Account Manager. We seek a dynamic individual passionate about media and digital marketing, eager to learn and grow in the industry. Collaborating with other Account Executives and Account Managers, you will help plan and execute comprehensive media strategies, with a focus on digital platforms like Facebook, Digital Display (Programmatic), PPC, and property portals.

You will engage in all aspects of media planning and buying, gaining a deep understanding of our processes and client needs. Your primary goal will be to master key activities, from media bookings to campaign analysis. This includes practical experience with media booking systems, supplier coordination, purchase orders, and schedule maintenance.

Your role involves significant client interaction, understanding and communicating their needs to suppliers and internal teams. Building strong client relationships and providing insightful campaign reports and recommendations are essential. Efficient workload management and high standards of client service are crucial.

You will also be encouraged to pursue continuous professional development, including gaining additional digital platform accreditations and staying updated on the latest trends in media and digital marketing. This position offers a unique opportunity to work in a fast-paced, collaborative environment, directly impacting client success and company profitability.

Job responsibilities

  • Learn and master the key activities we undertake for clients, aiming to become competent in these tasks after the formal training period.
  • Use the booking system to make, amend, and cancel bookings for all client activities, ensuring booked media activity is updated and shared within 24 hours of the initial booking.
  • Communicate clients' needs to suppliers by providing clear briefs and setting performance expectations.
  • Raise purchase orders for media owners, ensuring detailed and comprehensive booking emails are sent.
  • Amend media bookings and schedules as directed by Account Managers or clients.
  • Raise and format schedules to be clear and client-friendly, sending out schedules weekly on Fridays before 3 pm and within 24 hours of any new bookings.
  • Liaise with suppliers and internal teams to ensure timely and efficient completion of work, maximising profitability for the company.
  • Respond to all client emails within two hours, or as soon as possible if out of office.
  • Build effective relationships with clients in collaboration with Account Managers.
  • Regularly report on campaign success without client prompts, providing analysis and recommendations for future activities.
  • Create contact reports with clear actions and responsibilities following client calls, sharing them the same day.
  • Gather data, research, and intelligence for client documents, researching media placements and presenting findings clearly and in line with client expectations and agency SLA.
  • You will be expected to carry out any other duties that may reasonably be required in line with your main duties.
  • At all times comply with the company policies, procedures, and instructions.

Person specification

  • A Degree in Media, Marketing, Business, or another relevant degree/diploma is desirable but not essential.
  • Previous experience in client management within a service-provision organisation.
  • Experience working within an agency environment is desirable.
  • Experience liaising with various stakeholders.
  • Proficiency in in Microsoft Office Suite, specifically Word, Excel, Outlook and Teams
  • Knowledge of digital marketing communications.
  • Knowledge of media bookings/schedules is advantageous.
  • Strong interpersonal skills, along with excellent verbal and written communication skills.
  • Strong writing, grammatical and proofing skills.
  • Skilled at prioritising and managing your own time across multiple clients in a fast-paced working environment.
  • Excellent planning and organisational skills.
  • High attention to detail.
  • An understanding of GDPR and relevant legislation.
  • Ability to work under pressure to meet client needs.
  • Highly ambitious and driven, with the initiative to achieve goals.
  • Commitment to working efficiently and accurately.
  • Ability to work as part of a team and maintain motivation when working alone.
  • Strong interest in the media industry.
  • Enthusiastic and eager to learn new skills.
  • Willingness to get involved and stay motivated within the team structure.
  • Team player.

Before you apply

At the Focus Agency Group, we’re committed to being the best.

Our team is made up of highly skilled professionals who possess not only a deep understanding of our clients’ requirements, but also an innate grasp of the ever-evolving digital landscape.

We value creative minds and believe in providing our team members with stimulating projects and the opportunity to work alongside leading figures in the digital industry. As part of our commitment to professional development, we offer tailored training to empower our team to stay ahead of the curve.

When you join the Focus Agency Group, you’ll be embarking on an exciting journey where your expertise will be nurtured, your ideas will be valued, and your career will thrive.

  • Please ensure you submit an up-to-date CV.
  • If the position you’re applying for requires a portfolio, we kindly ask you submit or share a link to showcase your work.
  • You must have the right to work in the UK.
  • You must be within commutable distance of your designated office.

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