digisuite™ Highly Commended at First Time Buyer Awards 2023

The smart speakers at Uplands Park are strategically placed around the show home and complement the detail that is delivered by the digisuite™ platform. Each smart speaker has been customised to provide tailored responses to specific questions and is programmed to offer accurate information about the development, property, and location area.

An example of this innovative feature is the smart speaker prompt located in the kitchen “Alexa, tell me about the kitchen specification”. The smart speaker is programmed to provide detailed information about the specification at Uplands Park, allowing for self-discovery and interaction within the sales environment.

The digisuite™ and smart speaker technology enables customers to view the show home at their own pace, without feeling rushed or overwhelmed, and gives them privacy to discuss the property without the need for a Sales Manager to be present. This creates a seamless experience for visitors, encouraging them to explore and learn more about the property.

Lee, Marketing Executive at Sage Homes has said,

“We are constantly looking at new ways to improve and differentiate the customer experience within our sales environments. The digisuite™ technology paired with the new smart speak integration gives the perfect solution for a more engaging, accessible and autonomous buying experience, giving buyers all of the information they need at their fingertips. It is great to see the results, with a number of our buyers using this technology to find out more about the development. For us as clients, digitsuite™ being a web based app means updating information is seamless and instantaneous, pulling through key information like plot status and price accurately.”

James Mercer, Chairman of Focus Agency Group added,

“We are pleased that our digisuite™ platform has been recognised within the industry as a leading tool to support and differentiate the customer experience. digisuite™ was built to be more than just an isolated sales aid for developers. The goal was to offer a system which utilised our pedigree as property marketing experts, combining all three parts of the agency – Media, Creative and Spaces – to embed the application firmly into the wider sales strategy and use it to enhance a customer’s experience and digital journey. The platform is constantly evolving with new features and options making it more accessible and beneficial to our clients, which we look forward to sharing in the near future.”